Port of Anacortes
  • Anacortes, WA, USA
  • $18.00
  • Hourly
  • Seasonal

*Full-time hours *Set schedule *Great working environment

Job Description

The Seasonal Marina Customer Service Representative provides administrative support in the highly dynamic and fast-paced environment at the Cap Sante Marina. Duties include exceptional customer service, public relations, cash handling, credit card processing, and general office operations. This position interacts with a diverse group of external contacts, as well as internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize, and organize workload. This position is temporary, full-time, working 40 hours per week including weekends and holidays.


Your Day-to-Day: (Essential Functions)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide outstanding, friendly customer service to all Port patrons and employees.
  • Responsible for front counter customer service at the Marina office including responding to customers' inquiries or complaints.
  • Accurately and efficiently completes all sales transactions and maintains proper cash and media accountabilities at the point of sale registers.
  • Accurately enter charges and payments on accounts. Process tenants and guests in and out of the Marina, including calculating correct moorage and electricity charges.
  • Assign slips for guest moorage and assist with maintaining accurate and current information regarding the status of each slip.
  • Work efficiently and effectively in a highly dynamic, boisterous, and demanding office environment.
  • Proactively seek out opportunities to support other staff.
  • Personal appearance must be clean, neat, well-groomed, and in the Port-provided uniform.
  • Must be able to work weekends and holidays.
  • Perform other duties, responsibilities, and special projects as assigned.


What You Need to Bring to the Team: (KSAOs)

  • Must be 18 years or older.
  • Excellent customer service, communication, and computer skills.
  • Ability to complete multiple tasks quickly and independently.
  • Following an offer of employment and prior to starting work, pass a pre-employment drug screen at no cost to you.
  • Physical ability to perform all essential functions of the job. Physical demands include standing and working for up to 3 hours at a time; sitting at and using a computer workstation for up to 3 hours at a time; hearing, speaking, and understanding the spoken English word; reading and understanding directions in English; seeing and adjusting focus at close and far distances and perceive depth and color; operating a computer keyboard and a numeric keypad by touch; repetitive motion with wrists, and hands, and fingers; lifting or carrying up to 35 pounds.


Why Port of Anacortes:

We truly believe that loving where you work matters! We aim to provide seasonal positions that provide great compensation and professional growth opportunities.

  • Competitive wages ($18.00-$19.50)
  • Full-time hours
  • Set schedule
  • Great working environment


First review of applications on February 28, 2020. This posting will remain open until filled.

Port of Anacortes
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